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You have a right to request and receive a copy of your mental health records.

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To obtain your record submit a written request to your provider via email, secure portal, or mail. This is in accordance to Texas health and Safety Code 611.0045.

‍ ‍Your provider has 15 days to respond to your written request according to Texas Health and Safety Code 611.008(a).

‍ ‍‍ ‍Texas Behavioral Health Executive Council (BHEC)

‍ ‍If you have questions about licensed professional, or wish to make a complaint contact BHEC directly at:

‍ ‍1811 Congress Avenue, Suite 7.300, Austin, Texas 78701

‍ ‍Bhec.texas.gov/discipline-and-complaints/  |  Enforcement@bhec.texas.gov

‍ ‍1-800-821-3205  |  or by using the council’s complaint form.

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Filing a Consumer Complaint

‍ ‍To file a consumer complaint about mental health services, visit the Texas Office of the Attorney General.

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